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Event Details

    Annual Half Day Program and Fundraiser Event!

    Date: November 14, 2017, 11:30am – 4:00pm
    Organizer:
    Central IL Human Resources Group
    Location:
    Hilton Garden Inn
    Event Type:
    Luncheon Meeting
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    Join us for our annual half day program and Fundraiser!

    50/50 Drawing, Lottery basket giveaway, CiHRG/SHRM membership giveaway!

    This year we will be supporting the Developmental Service Centers Tree of Hope, and Champaign Consumers Healthcare Program along with the SHRM Foundation!

    ****A networking reception will be held immediately after the meeting! Everyone will receive 2 free drink tickets and free appetizers!

    **Approved for 4 CEU General Business Credits (HRCI and SHRM)**

    Sign up today; http://www.signupgenius.com/go/20f0c49a5a623a0ff2-cihrg5

    The Communication Code: Words That Work

    In an increasingly competitive world, employee and customer satisfaction and retention is critical to your company’s success. An innovative, positive communication strategy is what will make you stand out among the crowd. Learn how to integrate these the three simple steps, enhance knowledge and confidence in your staff, increase retention, and build long-lasting relationships with your employees and customers!

    It is undeniable that everything we say either creates connection or drives disconnection. It’s time to align your communication strategy with your mission to help improve the lives of your customers and staff.

    Mary Shores
    Biography

    Mary Shores has blazed the trail that connects mindfulness, thought leadership, and business strategies to the not-so-secret tune of manifesting health, wealth, and abundance.

    Mary has developed and tested a revolutionary communication strategy that has radically decreased complaints, dramatically improved satisfaction and retention, and genuinely makes people feel good. Focusing on the outcome and using end-result thinking helps Mary realize her vision of making people happier at the end of an interaction with staff than they did at the beginning. After implementing this philosophy within her own company, revenues grew more than 34% within the first year alone.

    As the owner and CEO of what has been named as one of the most unique collection agencies in the country, and a Hay House personal development author, her philosophy of maintaining a positive approach to life and to debt collection has reframed her entire organization and the lives of those she’s trained. These tried and true communication strategies she implements has not only ensured her success in collections, it has built a lasting positive reputation for both her clients and patients. She has spent the last 12 years perfecting this philosophy and training organizations across the country on communication skills and other leadership, business, and personal development topics.